By Lambe Lamis 
Table of Contents
Even though the affects of the COVID-19 pandemic at the tourism business had been harsh, there remained a superb opportunity for Siri Village Chiang Mai to begin a resort trade for the primary time.
Ms. Sirinphat Patchotikun (Khun Mai), the landlord of Siri Village Chiang Mai Lodge, spoke concerning the historical past of the resort.
“At the start, I used to be within the trade of shopping for and promoting land in Chiang Mai. In 2019, we purchased an outdated space of Chao Phraya this is over 100 years outdated and evolved it right into a espresso store and photograph gallery,” he defined.
“As a result of it’s positioned within the center of the town and surrounded through many lodging and guesthouses, the cafe was once in style amongst foreigners. In a while, the landowner in the back of the espresso store sought after to promote so we had the chance to shop for extra land and closed the store in February 2019 to show where right into a resort.”
Two years later Siri Village Chiang Mai Lodge was once opened, in August 2022, with the title Siri from ‘Siri Mongkhon’ because of this just right grace. Completely suited to a location that’s surrounded through temples.
“From the enjoy of working a espresso store we had an working out of the expectancies and wishes of foreigners,” stated Khun Mai.
“Travellers are prepared to spend cash to have a just right enjoy and repair. Due to this fact, we need to construct a resort that emphasises peace and serves the most productive carrier like house. With simplest 25 rooms, that specialize in massive spaces, prime ceilings and impeccable cleanliness to satisfy the desires of world vacationers.”
Having access to world travellers with SiteMinder
After moving into the resort trade, Siri Village Chiang Mai, Khun Mai was once searching for a approach to lend a hand with on-line gross sales promotion and advertising and marketing. It was once recommended through hoteliers in Chiang Mai that SiteMinder was once a key participant in producing bookings.
“SiteMinder’s platform simplifies on-line gross sales for our trade,” she stated. “We will keep watch over costs, room availability and assess internet source of revenue in a single position in an excessively fast time.”
“Moreover, with regards to advertising and marketing, SiteMinder helps our new motels change into extra visual and well known on-line. Pre-COVID we trusted consumers from walk-ins and phrase of mouth, which is principally Chinese language visitors. We are actually seeing increasingly bookings from consumers from international locations comparable to Europe and The usa.”
“At the moment, we also are seeing extra bookings from Loy Krathong,” Khun Mai endured. “90% of our Christmas and New Yr bookings have come in the course of the gadget. It shall we us see that buyers are beginning to guide upfront for 1-2 months longer.”
Simplify restricted worker day-to-day existence with SiteMinder Platform.
Being a small resort however that specialize in 4-5 superstar carrier, Khun Mai specializes in the learning and construction of restricted body of workers doable.
“Our body of workers are growing alongside the best way with the shoppers. Nearly everybody right here has no resort enjoy and data in the usage of new applied sciences or programs,” she defined. “Some other folks used to paintings in motels however at all times labored manually. So I’m used to filling out data or taking notes on paper.”
Introducing the SiteMinder platform is a brand new studying curve for the entire workforce.
“As a result of our resort does no longer have a gross sales or advertising and marketing division that is going to advertise or outdoor of tourism occasions. Maximum of our body of workers are liable for welcoming and offering the most productive on-site carrier.”
“Adopting era like SiteMinder saves time in managing gross sales duties and decreases the usage of paperwork and we will retailer data on-line. This provides workers extra time to concentrate on carrier paintings. ”
Thanks Khun Mai and stay up the nice paintings at Siri Village Chiang Mai!
